Contact Center Services

"Highly trained agents for our clients = better jobs for our agents!"

innovation604 offers training and recruitment experts who provide end-to-end HR solutions. Innovation604 addresses the growing HR needs of contact centers and other business process outsourcing sectors by developing training modules with the regional agent in mind whether it be in the US, Canada, UK or the Philippines.

Looking to start a new contact center or improve your existing operation? innovation604 is here to help you find the best solutions for your needs.

Are you a dedicated and skilled agent? innovation604 can find you a career with the best call centers in the industry. Contact us to find out more!

Looking to start a new contact center or improve your existing operation? innovation604 is here to help you find the best solutions for your needs.

Consulting:

Design, development and implementation of in-house tele-sales, service and marketing operations. We also audit existing telephone based operations to determine where productivity gains and quality improvements can be achieved.

Training:

Expert training in telephone-related selling, servicing and management skills. We offer a complete solution for all contact call center related training positions.

Management Recruiting:

Recruitment of call center management personnel on a contract or permanent basis.

Outsourcing:

innovation604 can provide full project management for your outsourcing requirements.

innovation604 works hand-in-hand with its clients to get them the information and expertise they need. We are very serious about "Finding Solutions" for our clients and would like to help you find your next HR or business solution.